3

Third Floor

Erica Ford | T. 8951
Room 307 | CCC
AFord@universitycenter.com

Vinny Abramo | T. 8950
Room 311 | DPU
VAbramo@univeresitycenter.com

4

Fourth Floor

Claire Wendlandt | T. 5144
Room 418 | CCC
CWendlandt@universitycenter.com

Cecilia Needham | T. 8952
Room 411 | CCC
CNeedham@universitycenter.com

Elle Hayes | T. 5143
Room 418 | CCC
EHayes@universitycenter.com

5

Fifth Floor

Ryan Kerr | T. 5148
Room 518 | CCC
RKerr@universitycenter.com

Angel Parrilli | T. 8954
511 | RU
AParilli@universitycenter.com

Eamon Breen | T. 5147
Room 518 | DPU
EBreen@universitycenter.com

6

Sixth Floor

John Przybocki | T. 8955
Room 611 | CCC
JPrzybocki@universitycenter.com

Courtney Raschk | T. 5109
607 | RU
CRaschk@universitycenter.com

7

Seventh Floor

Quadasha Brooks | T. 5151
Room 718 | CCC
QBrooks@universitycenter.com

Monica Mejia | T. 8176
Room 718 | DPU
MMejia@universitycenter.com

8

Eighth Floor

Alissa Steinert | T. 8957
Room 811 | CCC
LKeslar@universitycenter.com

Lindsey Keslar | T. 5154
Room 818 | CCC
VAbramo@univeresitycenter.com

Jana McLain | T. 5153
Room 818 | CCC
JMcLain@universitycenter.com

9

Ninth Floor

Courtney Kasperowicz | T. 5156
Room 918 | CCC
CKasperowicz@universitycenter.com

Meredith Davis | T. 8958
Room 911 | CCC
MDavis@universitycenter.com

Rachel Lange | T. 5155
Room 918 | DPU
RLange@universitycenter.com

10

Picture coming soon!

Tenth Floor

Michelle Segarra | T. 8999
Room 1011 | CCC
AFord@universitycenter.com

Kyle Dicksen | T. 5157
Room 1018 | CCC
VAbramo@univeresitycenter.com

11

Eleventh

Jess Davis | T. 5160
Room 1118 | CCC
JDavis@universitycenter.com

Dorothy Keiper | T. 8950
Room 311 | RU
DKeiper@universitycenter.com

Jonelyn Gabriel | T. 5159
Room 1118 | DPU
JGabriel@universitycenter.com

12

Twelveth Floor

Patrick Montalvo | T. 5161
Room 1218 | DPU
PMontalvo@universitycenter.com

CJ Fury | T. 5162
Room 1218 | CCC
CFurry@universitycenter.com

13

Thirteenth

Kory Haarz | T. 5164
Room 1318 | RU
KHaarz@universitycenter.com

Ben Sebring | T. 8998
Room 1311 | RU
BSebring@universitycenter.com

April Butcher | T. 5163
Room 1318 | CCC
AButcher@universitycenter.com

14

Fourteenth Floor

Kamio Owens | T. 5165
Room 1418 | DPU
KOwens@universitycenter.com

Dominique Jackson | T. 5166
Room 1418 | CCC
DJackson@universitycenter.com

Regina Turek | T. 8996
Room 1411 | RU
RTurek@universitycenter.com

15

Fifteenth Floor

Brittany Vargas | T. 5167
Room 1518 | RMU
BVargas@universitycenter.com

Montana Dick | T. 5168
Room 1518 | CCC
MDick@universitycenter.com

Addison Tompi | T. 8961
Room 1511 | RMU
ATompi@universitycenter.com

16

Sixteenth Floor

Juliann Reinke | T. 5169
Room 1611 | CCC
JReinke@universitycenter.com

Christin Rollet | T. 5170
Room 1618 | RMU
CRollet@universitycenter.com

Jennifer Davis | T. 8997
Room 1611 | RMU
JenDavis@universitycenter.com

17

Seventeenth Floor

Gilbert Domally | T. 5172
Room 1718 | CCC
GDomally@universitycenter.com

Lizz Vargas | T. 8962
Room 1711 | DPU
LVargas@universitycenter.com

Peter Buchacz | T. 5171
Room 1718 | CCC
PBuchacz@universitycenter.com

18

Third Floor

Zach Tucker | T. 5174
Room 1818 | CCC
ZTucker@universitycenter.com

Brian Kim | T. 51421
Room 1807 | RMU
HjKim@universitycenter.com

Max Raimi | T. 5173
Room 1818 | CCC
MRaimi@universitycenter.com

Television

University Center television service is provided through Dish Network, a satellite distribution system. All units are equipped with a television jack to connect to the satellite service.

  • 2 TV Guide
  • 3 Information
  • 4 CBS
  • 5 Cable/Satellite FAQ’s
  • 6 NBC
  • 7 NASA
  • 8 ABC
  • 9 UCC Weather Channel
  • 10 WGN
  • 11 Technology Info
  • 12 WTTW
  • 13 WWME
  • 14 WYCC
  • 32 Columbia College
  • 33 DePaul University
  • 34 Roosevelt University
  • 35 FNC
  • 36 COMEDY
  • 37 BRAVO
  • 38 WE
  • 39 SPIKE TV
  • 40 ESPN
  • 41 ESPN2
  • 42 ESPNEWS
  • 43 ESPNU
  • 44 NFLHD

Internet

University Center provides a Local Area Network (LAN) within the facility for distribution of internet access to residents. Each resident will be provided with a standard RJ45 data jack, for 24-hour internet access.

Residents can expect to experience bandwidth performance of internet speeds minimally of 17 Mbps download and 8 Mbps upload.

Computer Requirements:
Residents’ computers must be equipped with Network Interface Cards (NICs) for connection to the building LAN. All residents using the building network are required to maintain the latest updates (patches) for their respective computer operating system. All computers must be equipped with current Anti-virus software with automatic updates. It is recommended that residents use a personal firewall, such as McAfee Personal Firewall, Norton Internet Securities or your choice of other products. This will serve as additional protection for you and your computer.

Phone

University Center residents are provided with:

  1. One standard analog telephone, at no charge, in every semi-suite room and in each apartment’s common area
  2. The purpose of the UC provided phone in each unit is to ensure that all residents have access to at least one phone connected to live dial tone with access to emergency services. This also provides management and security the ability to call each unit to ensure communication with residents. These phones are not to be removed or disconnected for any reason.
  3. Standard analog telephone port (jack) for each resident and phone service in his/her bedroom area. Residents can furnish their own phone or purchase one from University Center Technology.
  4. Free and unlimited calling within the building, using 4-digit dialing.
  5. Free and unlimited local calling outside the building (within a 15-mile radius).
  6. A calling card will be required in order to place calls outside of the local calling area.

Intro

Resident Handbook Introduction

Welcome, you’ve come to the right place! University Center (UC) offers an opportunity to be part of a vibrant residential community, consisting of undergraduate, graduate and professional students enrolled at Columbia College Chicago (CCC), DePaul University (DPU) and Roosevelt University (RU), referred to hereinafter as “member school(s)”, who are serious about their academic success. Additionally, there are a number of Robert Morris University (RMU) students also joining the University Center community. UC presents an opportunity for you to surround yourself with the space, security, convenience and amenities that will support your educational goals. It also offers an opportunity to embrace the city around you. In order to fully benefit from the rich cultural diversity of the UC community, it is important for all community members to respect new ideas, demonstrate tolerance and have an open mind. This handbook will explain your privileges as a member of this very special community, where respect for the rights of others is expected. We hope you will be an active participant in a cooperative effort by residents and staff to accomplish this central goal.

Residents and their guests are expected to follow the policies and procedures and community standards described in this handbook. Violation of policies or procedures will be reviewed by UC staff, and may result in a wide range of sanctions including removal from the UC community. While every effort has been made to provide residents with complete and accurate information, UC Management reserves the right to change, amend, modify or revoke any policy or procedure contained in this document, with or without notice. UC Management will attempt to provide notice to residents of any such changes when made. In the event of a question, final interpretation of the policies and procedures applicable to UC is the responsibility of the Executive Director in consultation with the Dean of Students from each of the participating institutions. Note: Any professional position named herein (i.e., Executive Director, Dean of Students, or Vice President, etc.) may appoint a designee as necessary to provide coverage or appropriate delegation of responsibility.

Statement on Community Living

University Center is an exciting place to live, especially when each resident assumes his or her share of community responsibility. UC residents come from many areas of the city, state, country and world. All are in the midst of academic pursuits at the undergraduate, graduate or professional levels. In this unique community, residents are rich in knowledge and diversity. UC encourages interaction among residents to make the most of this cooperative and interactive learning opportunity.

With so many residents living in such close proximity to each other, conflicts of various types are common and possible. Residents are encouraged to get to know suite- mates, apartment-mates and neighbors to facilitate a quick and amicable resolution to conflicts that may occur. Understanding different individual lifestyles forms the foundation of a mutually respectful environment for everyone. Within any environment, reasonable limits and community standards must be established. Policies within the UC community have been established in the interest of residents (and all others who visit or work within the building), for the preservation of the facilities for future generations and to comply with health, safety and other regulatory expectations.

Therefore, the staff of UC:

  • is concerned with the rights and safety of all residents, visitors and employees
  • limits the physical alterations and use of the facilities by residents
  • establishes reasonable limits on activities and behavior
  • enacts policies to achieve these purposes and to comply with local, state and federal fire, safety, health and code requirements

Living within such a vibrant, academic community is indeed enriching, but also necessitates compromise between individual and community needs. When these needs are in conflict with each other, the needs of the community take precedence. Therefore, UC strives to provide residents with an environment that is conducive to studying and sleeping, especially during established quiet hours, as well as a clean and safe environment in which to live.

Family Educational Rights and Privacy Act (FERPA)

University Center complies with the FERPA Act of 1974. All documentation and resident records are maintained as property of U.S. Equities Student Housing and are not releasable or available for general viewing to anyone other than authorities representing resident institutions. Documentation and records may be released or viewed after written permission from a resident institution designee. The FERPA policy of each resident’s school shall apply to all resident records. Additionally, UC Management will not disclose any information other than directory information about any resident without written or authorized consent, unless otherwise required by law.

The Clergy Act: Crime Statistics Reporting

University Center staff will report all felonies and serious misdemeanors that are reported or observed to the Chicago Police Department (CPD). For lesser misdemeanors, victims are encouraged and assisted by the UC staff to report the crime to the CPD. All known crimes occurring within the premises or within a reasonably contiguous geographic area shall be reported by UC staff to each member school to be included in its crime statistics report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act 20U.S.C. 1092(f).

UC staff is committed to safety and security within the University Center community.

To report a crime or an emergency in or near University Center, contact:

UC Security Desk in person or via telephone at ext. 8911 or (312) 924-8911 and/or City of Chicago Emergency at 9-1-1

Additional information about reporting crimes and emergencies at your school may be found at:

Columbia College Chicago
http://www.colum.edu

DePaul University http://depaul.edu/studenthandbook

Roosevelt University http://www.roosevelt.edu/security

Robert Morris University http://www.robertmorris.edu/studenthandbook

University Center Staff

UC staff provides a variety of services and referrals to help residents maximize their academic and living experiences. UC staff will assist residents during their transition, respond to emergencies and are available to meet with residents during business hours or through the 24-hour Security Desk at (312) 924-8911.

Resident Advisors (RA)
The RAs are live-in student staff committed to the personal and academic success of our residents and our community. They create community through leadership, programming and policy enforcement. They are the residents’ primary source for information, problem solving and support. RAs help organize social, educational and cultural events for residents, monitor and report any institutional facility-related concerns and help provide extended office hour coverage. They are responsible for inspecting common areas and conducting periodic room inspections as directed and with appropriate notice. They report to one of the Residence Education Coordinators.

Resident Activities and Program Coordinator (RAPC)
The Program Coordinator is a live-in professional staff member who reports to the Assistant Director of Resident Life. The RAPC is responsible for the supervision of the Resident Service Desk Area (RSD), coordinating the programming series (ticket, wellness, craft, international/ graduate, service learning), advising the University Center Resident Council (UCRC) and implementing the community development and programming module for University Center. The RAPC serves in the on-call rotation for emergency response.

Residence Education Coordinators (REC)
The RECs are live-in professional staff who report to the Director of Residence Life and supervise the paraprofessional staff. The RECs have responsibility for building a community of 500 – 600 residents on various floors. Each REC serves in the on-call rotation for emergency response.

Assistant Director of Residence Life (ADRL)
The ADRL is a live-in professional staff member who reports to the Director of Residence Life and is responsible for supervising the RAPC, the judicial process, community programming, and leadership. The ADRL serves in the on-call rotation for emergency response.

Directors
The management staff supervises all other employees and contractors in the building. The team consists of the Director of Residence Life, Director of Housing Services, Director of Facilities, Business Manager and the Executive Director. Each Director reports to the Executive Director. The Directors of Residence Life and Housing Services are live-in staff and share on-call responsibilities for emergency response.

Management Office Staff
The Management Office, located on the second floor, is open Monday through Friday from 8am to 5pm and can be reached at (312) 924-8000. Scheduling appointments with any professional staff should be done through the management office. It is also the place where you can go to gather information about programs and activities, room change requests, filming requests, and to potentially reserve meeting rooms.

Additional Building Staff

Conference Chicago Staff
Event planning and scheduling of meeting rooms is coordinated by the sales and operation staff of the Conference Center within UC.

Custodial Staff
Reporting to the Director of Facilities, the custodial staff is responsible for the cleaning and upkeep of all common areas within the building including, but not limited to, the lobby, hallways, lounges, Music Practice Rooms and recreational spaces.

Engineering & Maintenance Staff
Reporting to the Director of Facilities, the engineering staff is responsible for the maintenance of all mechanical and electrical equipment in the building and is responsible for the completion of all resident work orders.

Security Staff
Reporting to the Director of Facilities, the security staff participates in maintaining a secure environment for all who live, work and visit the building. Security staff monitor and oversee building access 24 hours a day and can be reached at ext. 8911 or (312) 924-8911.

Student Staff
Resident employment opportunities are available throughout the building (Resident Services Desk (RSD), Mail Room, Conference Center, Center Dining and Management Office). Contact the Management Office for an application.

Building Amenities

UC consists of 18 floors. Student residences are located on floors 3 through 18. The Mail Room, Conference Center, Center Dining, Resident Services Desk (RSD), Computer Lab, Fitness Center, Multimedia Room (MMR), Private Dining Room (PDR), main Laundry Room, Music Practice Rooms, and Management Office are located on the second floor. Several retail operations are housed on the first floor. The third floor includes the Great Room with access to the Garden Terrace.

Access
UC is not a public facility. Other than the first floor retail spaces and non-resident dining entrance, access to the building is restricted exclusively to residents, building employees, authorized staff from member schools and registered guests. UC ID cards are provided to every resident and must be used every time upon entrance. *This ID card also provides access to a resident’s suite or apartment. Guests of residents must present valid, government-issued photo identification, sign in and out upon entering and leaving the building, and must be escorted by their host/hostess at all times (also see “Guest Policy,” pg. 26).

* The UC ID is issued to the resident and is not to be shared with others to access the facility. Appliances.

Each apartment is provided with a refrigerator/freezer, oven with stovetop, microwave, and dishwasher. Microwaves, ovens with stovetop and refrigerators are also provided in the social lounges (northwest corner) on each floor, for use by residents. Each suite located on a premium floor (floors 15–18) is provided with a micro-fridge in the room for resident use.

Bicycle Storage A limited number of bicycles can be accommodated in a locked storage room adjacent to the first floor lobby. Storage will be provided on a first come, first served basis, for bicycles that are registered with the Management Office. Residents are responsible for providing and securing their own bike locks and nothing else may be left in this room. Bicycles, or bicycle like items, are prohibited anywhere else in the building. Each resident acknowledges that he/she will be solely responsible for theft or damage to any personal property placed in Bicycle Storage. As is the case with all personal property brought on to the premises, residents assume full responsibility for damages or losses of any kind. (See “Personal Property Insurance” on pg. 17.) Bicycles left after residents move out will be handled as abandoned property.

Computer Center
The Computer Center is located on the second floor by the Resident Services Desk (RSD). There are six (6) PCs available for resident use. Using their UC username and password (provided at move-in) residents can access the Internet, Microsoft Word, Excel and PowerPoint from these computers. Additionally, there is a black and white printer that can be used with a declining balance system; the cost to print is $.10 per page. This printer system can also be accessed from a resident’s computer in their room (printing system may not work with all computer operating systems). Printing accounts can be set up in the Management Office. Residents using the Computer Center and printing system are required to adhere to all Building Technology Policies. (See “Building Policies, Technology Policy” beginning on pg. 32.)

Conference Center & Meeting Rooms
The UC Conference Center is located on the second floor, but main access is only via the conference entrance on the north side of the building’s first floor lobby. Conference and meeting room space is primarily used by outside groups for a fee. Residents interested in group study, programs, discussions and similar events may also reserve these rooms. Residents can book conference rooms for a nominal fee when available. Outside rental will take priority over student use. Contact the Management Office for details.

Dining Center (Center Dining)
Center Dining is located on the second floor and provides a quality dining experience for residents and their guests by focusing on variety, convenience and nutrition. From home-baked specialties to many grab-and-go items, residents can enjoy a great dining experience without leaving the building.

All residents in suite-style accommodations are required to participate in either the standard (up to 15 meals per week) or basic (up to 10 meals per week) UC Dining Plan. Residents in apartments may either purchase a meal plan (150 meals per academic year) or individual meals. The Standard and Basic Meal Plans provide meals while each student’s classes are in session during the academic year (approximately 32 weeks). A limited number of nonresidents from member and affiliated schools also use Center Dining via a separate secured entrance.

Our Center Dining Team also provides outstanding catering services within the UC community, from our own Private Dining Room for a family reunion, to catered meetings and seminars, to a reception on the Garden Terrace. Please see a Center Dining Service Manager for more information.

Fitness Center
The Fitness Center is located on the north end of the second floor. Checking in with one’s ID at the Resident Services Desk (RSD) provides access to the Fitness Center. The facility is furnished with high-tech cardiovascular equipment and is for the exclusive use of UC residents and their guests. Registered hosts must accompany their guests at all times and guests will be required to provide their guest ID to utilize the Fitness Center. All residents who enter the Fitness Center agree to follow the rules and regulations posted therein. There is no supervision or staff monitoring the Fitness Center and those using the facility do so at their own risk. No food or loud music is allowed. Please report any problems with the equipment to Resident Services Desk (RSD).

Furnishings
Except as otherwise specified below, each resident is provided with a bed and twin, extra long (80 inch) mattress. The bed is also loft-able, allowing for extra floor space below the bed, but only if ceiling height permits and an optional UC approved loft kit is utilized. Limited supplies of these loft kits are available for rental through the Management Office. Every resident is also provided with a study desk and chair. Dresser drawers, shelves and adjustable clothes rods are built into a room closet for each occupant. Other furnishings in each unit are as follows:

  • Private Room Suites — full bed instead of extra long twin, lounge chair, 2 bookcases, TV stand
  • Semi-Suite (Quad or Deluxe Double) — 2 bookcases, TV stand
  • Studio Apartment — full-bed instead of extra long twin, 2 bookcases, TV stand, night stand, dining table with 2 chairs, lounge chair, side table
  • Two-Bedroom Apartment — 4 nightstands, 2 bookcases, sofa, lounge chair, table, side table, TV stand, 4 stools
  • Four-Bedroom Apartment — 4 nightstands, 2 bookcases, sofa, lounge chair, table, side table, TV stand, dining table with 4 chairs

Please report any furniture problems to the Management Office.

Heating and Air Conditioning
Central heating and air conditioning are provided to each unit at no additional cost. Residents may experience transitional times during the spring and fall where heating and cooling are difficult to balance. Supplemental heating and/or air conditioning devices are prohibited. Residents need to be aware, especially during the winter months, to take precautions to avoid charges should windows be left open causing pipes to freeze and/or burst.

Laundry Room
The main Laundry Room is located on the second floor. The Laundry Room is accessible 24 hours a day. Machines run through the use of pre-paid laundry cards available for purchase in the second floor Laundry Room. A laundry card is provided free of charge when a resident moves in. Should a resident need an additional laundry card, the cost is $5.00 and may be purchased in the Management Office. Also, for residents living on the premium floors, there is a small laundry facility located on each floor as an additional option. UC is not responsible for lost, stolen or damaged items. UC will not reimburse for any monetary value on a lost, stolen or damaged card. Any items left in the Laundry Room more than 24 hours will be stored for 30 days. After 30 days, all items will be donated to a local charity. Please report any issues or concerns with the Laundry Rooms to the Resident Services Desk.

Loading Dock
With advance permission from the Management Office, the loading dock at the rear of the building is available for loading and unloading on a limited basis.

Lounges
Many lounge areas are available throughout the building and include the following:

  • 3rd –18th floors: Study lounges are located near elevator banks and social lounges are located at northwest corner of building
  • 3rd floor: Great Room with fireplace and outside Garden Terrace
  • 2nd floor: Multimedia Room with large-screen TV and recreational lounge
  • 1st floor: Lobby lounge

Removal of any lounge furniture is prohibited and may result in disciplinary action including financial responsibility. Residents may reserve study and social lounges by contacting the Management Office. Additionally, residents are responsible for maintaining a clean lounge after usage.

Mail Delivery
Upon move-in, each resident is issued a mailbox combination. To ensure correct delivery, please request that your unit number is clearly marked on all mail. Mail is delivered six days a week (except legal holidays) and distributed to mailboxes located on the second floor. Residents share a mailbox with their suite/apartment-mates. Hours of distribution will be posted, and residents with a package delivery will receive a note and/or an e-mail to pick up their delivery from the Mail Room Desk or the Management Office. All mail should be addressed as follows:

(Name)
525 S. State Street # (Suite/Apartment Number)
Chicago, IL 60605

Once a resident moves out of UC, first-class mail will be forwarded for up to 30 days contingent upon resident completing a forwarding address card. Please visit Mail Room for instructions.

Piano/Music Practice Rooms
Piano/Music Practice Rooms are available for residents use at no charge. Because the practice rooms are shared, residents are expected to respect the rights and property of others. Space may not be occupied for extensive periods of time (when others are waiting) or used for storage. A key to access a room is available for check-out at the Resident Services Desk (RSD) with UC ID. Specific policies and procedures are posted in the Music Practice Rooms. Please see an RSD attendant for information regarding the reservation process.

Recycling and Trash Removal
All units are provided recycling bins to allow participation in the single-stream recycling program. Trash receptacles are also provided for waste. Each floor is provided with recycling and trash containers in separate rooms near the elevators. All residents are expected to bring their trash and recycling material to the appropriate containers regularly. Trash is normally removed from the floors on a daily basis. Information is available to residents about proper preparation of recycling material.

Resident Services Desk (RSD)
The Resident Services Desk (RSD) is a 24-hour, 7-day-a-week resource for the University Center residents. (RSD may reduce hours during Member School break periods.) The RSD, located on the 2nd floor, is a station where you can find helpful brochures covering many of the programs, services, and organizations associated with Columbia, DePaul, Roosevelt, Robert Morris and the downtown Chicago community. Through the RSD, residents of the University Center can gain access to the Fitness Center, Multimedia Room (MMR), Piano/Music Practice Rooms, Dance Studio, ping-pong tables, pool tables, shuffleboard, video game systems, air hockey, board games and various other services.

Smoke-Free Environment
To help ensure a clean and healthy environment for everyone, and in compliance with the Chicago Indoor Air Ordinance, UC is a smoke-free community. The third floor Garden Terrace is also a smoke-free area. The Chicago Ordinance also prohibits smoking within 25 feet from the entrance/exit of the building, including the neighboring retail space entryways.

Storage
Aside from space within the residential units, there is no additional storage available in the building. All bicycles must be removed from Bicycle Storage upon move out or it will be handled as abandoned property.

Technology
Technology Services, in the building, include access to basic local telephone service, high-speed Internet connection and satellite television for residents at no extra charge. Information regarding connecting and upgrades is available at move-in (also see “Technology Policy,” pg. 32).

Vending Machines
A variety of vending machines with 24-hour availability are located on the second floor by the Resident Services Desk (RSD). Should there be any issues or concerns with a vending machine, please report it to the RSD. An ATM is located on the second floor in Center Dining across from the restrooms.

Amenities

Building Amenities

UC consists of 18 floors. Student residences are located on floors 3 through 18. The Mail Room, Conference Center, Center Dining, Resident Services Desk (RSD), Computer Lab, Fitness Center, Multimedia Room (MMR), Private Dining Room (PDR), main Laundry Room, Music Practice Rooms, and Management Office are located on the second floor. Several retail operations are housed on the first floor. The third floor includes the Great Room with access to the Garden Terrace.

Access
UC is not a public facility. Other than the first floor retail spaces and non-resident dining entrance, access to the building is restricted exclusively to residents, building employees, authorized staff from member schools and registered guests. UC ID cards are provided to every resident and must be used every time upon entrance. *This ID card also provides access to a resident’s suite or apartment. Guests of residents must present valid, government-issued photo identification, sign in and out upon entering and leaving the building, and must be escorted by their host/hostess at all times (also see “Guest Policy,” pg. 26).

* The UC ID is issued to the resident and is not to be shared with others to access the facility. Appliances.

Each apartment is provided with a refrigerator/freezer, oven with stovetop, microwave, and dishwasher. Microwaves, ovens with stovetop and refrigerators are also provided in the social lounges (northwest corner) on each floor, for use by residents. Each suite located on a premium floor (floors 15–18) is provided with a micro-fridge in the room for resident use.

Bicycle Storage

A limited number of bicycles can be accommodated in a locked storage room adjacent to the first floor lobby. Storage will be provided on a first come, first served basis, for bicycles that are registered with the Management Office. Residents are responsible for providing and securing their own bike locks and nothing else may be left in this room. Bicycles, or bicycle like items, are prohibited anywhere else in the building. Each resident acknowledges that he/she will be solely responsible for theft or damage to any personal property placed in Bicycle Storage. As is the case with all personal property brought on to the premises, residents assume full responsibility for damages or losses of any kind. (See “Personal Property Insurance” on pg. 17.) Bicycles left after residents move out will be handled as abandoned property.

Computer Center
The Computer Center is located on the second floor by the Resident Services Desk (RSD). There are six (6) PCs available for resident use. Using their UC username and password (provided at move-in) residents can access the Internet, Microsoft Word, Excel and PowerPoint from these computers. Additionally, there is a black and white printer that can be used with a declining balance system; the cost to print is $.10 per page. This printer system can also be accessed from a resident’s computer in their room (printing system may not work with all computer operating systems). Printing accounts can be set up in the Management Office. Residents using the Computer Center and printing system are required to adhere to all Building Technology Policies. (See “Building Policies, Technology Policy” beginning on pg. 32.)

Conference Center & Meeting Rooms
The UC Conference Center is located on the second floor, but main access is only via the conference entrance on the north side of the building’s first floor lobby. Conference and meeting room space is primarily used by outside groups for a fee. Residents interested in group study, programs, discussions and similar events may also reserve these rooms. Residents can book conference rooms for a nominal fee when available. Outside rental will take priority over student use. Contact the Management Office for details.

Dining Center (Center Dining)
Center Dining is located on the second floor and provides a quality dining experience for residents and their guests by focusing on variety, convenience and nutrition. From home-baked specialties to many grab-and-go items, residents can enjoy a great dining experience without leaving the building.

All residents in suite-style accommodations are required to participate in either the standard (up to 15 meals per week) or basic (up to 10 meals per week) UC Dining Plan. Residents in apartments may either purchase a meal plan (150 meals per academic year) or individual meals. The Standard and Basic Meal Plans provide meals while each student’s classes are in session during the academic year (approximately 32 weeks). A limited number of nonresidents from member and affiliated schools also use Center Dining via a separate secured entrance.

Our Center Dining Team also provides outstanding catering services within the UC community, from our own Private Dining Room for a family reunion, to catered meetings and seminars, to a reception on the Garden Terrace. Please see a Center Dining Service Manager for more information.

Fitness Center
The Fitness Center is located on the north end of the second floor. Checking in with one’s ID at the Resident Services Desk (RSD) provides access to the Fitness Center. The facility is furnished with high-tech cardiovascular equipment and is for the exclusive use of UC residents and their guests. Registered hosts must accompany their guests at all times and guests will be required to provide their guest ID to utilize the Fitness Center. All residents who enter the Fitness Center agree to follow the rules and regulations posted therein. There is no supervision or staff monitoring the Fitness Center and those using the facility do so at their own risk. No food or loud music is allowed. Please report any problems with the equipment to Resident Services Desk (RSD).

Furnishings
Except as otherwise specified below, each resident is provided with a bed and twin, extra long (80 inch) mattress. The bed is also loft-able, allowing for extra floor space below the bed, but only if ceiling height permits and an optional UC approved loft kit is utilized. Limited supplies of these loft kits are available for rental through the Management Office. Every resident is also provided with a study desk and chair. Dresser drawers, shelves and adjustable clothes rods are built into a room closet for each occupant. Other furnishings in each unit are as follows:

  • Private Room Suites — full bed instead of extra long twin, lounge chair, 2 bookcases, TV stand
  • Semi-Suite (Quad or Deluxe Double) — 2 bookcases, TV stand
  • Studio Apartment — full-bed instead of extra long twin, 2 bookcases, TV stand, night stand, dining table with 2 chairs, lounge chair, side table
  • Two-Bedroom Apartment — 4 nightstands, 2 bookcases, sofa, lounge chair, table, side table, TV stand, 4 stools
  • Four-Bedroom Apartment — 4 nightstands, 2 bookcases, sofa, lounge chair, table, side table, TV stand, dining table with 4 chairs

Please report any furniture problems to the Management Office.

Heating and Air Conditioning
Central heating and air conditioning are provided to each unit at no additional cost. Residents may experience transitional times during the spring and fall where heating and cooling are difficult to balance. Supplemental heating and/or air conditioning devices are prohibited. Residents need to be aware, especially during the winter months, to take precautions to avoid charges should windows be left open causing pipes to freeze and/or burst.

Laundry Room
The main Laundry Room is located on the second floor. The Laundry Room is accessible 24 hours a day. Machines run through the use of pre-paid laundry cards available for purchase in the second floor Laundry Room. A laundry card is provided free of charge when a resident moves in. Should a resident need an additional laundry card, the cost is $5.00 and may be purchased in the Management Office. Also, for residents living on the premium floors, there is a small laundry facility located on each floor as an additional option. UC is not responsible for lost, stolen or damaged items. UC will not reimburse for any monetary value on a lost, stolen or damaged card. Any items left in the Laundry Room more than 24 hours will be stored for 30 days. After 30 days, all items will be donated to a local charity. Please report any issues or concerns with the Laundry Rooms to the Resident Services Desk.

Loading Dock
With advance permission from the Management Office, the loading dock at the rear of the building is available for loading and unloading on a limited basis.

Lounges
Many lounge areas are available throughout the building and include the following:

  • 3rd –18th floors: Study lounges are located near elevator banks and social lounges are located at northwest corner of building
  • 3rd floor: Great Room with fireplace and outside Garden Terrace
  • 2nd floor: Multimedia Room with large-screen TV and recreational lounge
  • 1st floor: Lobby lounge

Removal of any lounge furniture is prohibited and may result in disciplinary action including financial responsibility. Residents may reserve study and social lounges by contacting the Management Office. Additionally, residents are responsible for maintaining a clean lounge after usage.

Mail Delivery
Upon move-in, each resident is issued a mailbox combination. To ensure correct delivery, please request that your unit number is clearly marked on all mail. Mail is delivered six days a week (except legal holidays) and distributed to mailboxes located on the second floor. Residents share a mailbox with their suite/apartment-mates. Hours of distribution will be posted, and residents with a package delivery will receive a note and/or an e-mail to pick up their delivery from the Mail Room Desk or the Management Office. All mail should be addressed as follows:

(Name)
525 S. State Street # (Suite/Apartment Number)
Chicago, IL 60605

Once a resident moves out of UC, first-class mail will be forwarded for up to 30 days contingent upon resident completing a forwarding address card. Please visit Mail Room for instructions.

Piano/Music Practice Rooms
Piano/Music Practice Rooms are available for residents use at no charge. Because the practice rooms are shared, residents are expected to respect the rights and property of others. Space may not be occupied for extensive periods of time (when others are waiting) or used for storage. A key to access a room is available for check-out at the Resident Services Desk (RSD) with UC ID. Specific policies and procedures are posted in the Music Practice Rooms. Please see an RSD attendant for information regarding the reservation process.

Recycling and Trash Removal
All units are provided recycling bins to allow participation in the single-stream recycling program. Trash receptacles are also provided for waste. Each floor is provided with recycling and trash containers in separate rooms near the elevators. All residents are expected to bring their trash and recycling material to the appropriate containers regularly. Trash is normally removed from the floors on a daily basis. Information is available to residents about proper preparation of recycling material.

Resident Services Desk (RSD)
The Resident Services Desk (RSD) is a 24-hour, 7-day-a-week resource for the University Center residents. (RSD may reduce hours during Member School break periods.) The RSD, located on the 2nd floor, is a station where you can find helpful brochures covering many of the programs, services, and organizations associated with Columbia, DePaul, Roosevelt, Robert Morris and the downtown Chicago community. Through the RSD, residents of the University Center can gain access to the Fitness Center, Multimedia Room (MMR), Piano/Music Practice Rooms, Dance Studio, ping-pong tables, pool tables, shuffleboard, video game systems, air hockey, board games and various other services.

Smoke-Free Environment
To help ensure a clean and healthy environment for everyone, and in compliance with the Chicago Indoor Air Ordinance, UC is a smoke-free community. The third floor Garden Terrace is also a smoke-free area. The Chicago Ordinance also prohibits smoking within 25 feet from the entrance/exit of the building, including the neighboring retail space entryways.

Storage
Aside from space within the residential units, there is no additional storage available in the building. All bicycles must be removed from Bicycle Storage upon move out or it will be handled as abandoned property.

Technology
Technology Services, in the building, include access to basic local telephone service, high-speed Internet connection and satellite television for residents at no extra charge. Information regarding connecting and upgrades is available at move-in (also see “Technology Policy,” pg. 32).

Vending Machines
A variety of vending machines with 24-hour availability are located on the second floor by the Resident Services Desk (RSD). Should there be any issues or concerns with a vending machine, please report it to the RSD. An ATM is located on the second floor in Center Dining across from the restrooms.

Fire/Life Safety

Building & Resident Fire/Life Safety

In the event of an emergency, dial 9-911 for police, fire or ambulance from your room phone. For non-emergency situations, call the Chicago Police Department by dialing 9-311 from your room phone.

Your location is:
University Center of Chicago
525 South State Street
Floor # and Room #

Then alert UC security or the Management Office by dialing:
24-Hour UC security: Ext. 8911 or (312) 924-8911
Management Office: Ext. 8000 or (312) 924-8000

Emergency Telephone Numbers
The safety of residents and the building is always forefront in the minds of UC staff. Please become familiar with the safety features and procedures for our community before an emergency arises! We are pleased to have you as a resident, and hope that all residents will put forth the cooperative effort necessary to enhance the safety and security for everyone at UC. Special alerts, education and notices are posted throughout UC and near elevators.

Fire Safety
Due to the design of the building, it is rare that a facility-wide evacuation will take place. Instead, alarms will sound that alert staff to the problem. Residents will be notified of specific instructions through the building’s Public Address (PA) System. The Fire Department will notify residents in person or through the PA System if evacuation is necessary. Residents will hear a series of numbers on a floor during a fire emergency. The numbers indicate to the building staff where the device was activated. The staff will then work with Emergency Personnel to ensure that their residents’ safety is maintained. Fire drills are conducted throughout the year to ensure residents and guests are familiar with the fire safety procedures. Failure to evacuate during a fire drill or an actual fire can be cause for disciplinary action.

Personal Safety
No matter where you live, certain precautions should be taken:

  • Avoid walking alone after dark. Never hitchhike or accept a ride from someone you do not know.
  • Do not interact with individuals soliciting food, money, cigarettes, etc.
  • Contact University Center security or any staff member if you are the victim/witness to an accident/attack in or around the building. You may also contact the Security Office at your school.
  • There are duress buttons located throughout the building. They are blue mounted cases with red buttons inside that will alert the security desk immediately when pushed. The buttons may be found in several locations on the 2nd floor and at the stairwell entrance on every floor. Please familiarize yourself with the location on your floor and as you move about the building.
  • Do not prop open any access doors (stairwell, outside entrance, etc.). Keep your suite and apartment entrance doors locked when you are not home. Only prop your suite/ apartment door when you are home and attentive, during non-quiet hours, and using an appropriate door stop.
  • Egress doors on Congress and Harrison Streets are for emergency use only. Any person who uses or allows these doors to be accessed apart from an emergency will be reported to the Management Office and may be subject to disciplinary action.
  • With the increase in popularity of online communities, such as MySpace, Twitter and Facebook, University Center highly advises residents to limit the amount of personal information shared on websites. Including personal information such as address, cell phone number and class schedule could encourage incidents of stalking or harassment. While the desire to express individuality is understood, please be aware that possible negative consequences could occur with the inclusion of personal data on the Internet.

Property Safety

  1. Make a list of your personal property including identifying serial numbers and the name of the manufacturer.
  2. Record the number of all credit cards and bank accounts. Also, keep the phone numbers of these companies and banks so you can notify them if your cards or checks are lost or stolen.
  3. Keep money and valuables in a secure place. The UC offers personal safes for a minimal fee.
  4. Do not keep excess amounts of cash in your room.
  5. Be alert to the presence of strangers in non-public areas (all resident floors) and report their presence to the University Center Security Desk, the Management Office, and/or any staff member. Solicitors claiming to have authorization will have signed documentation on University Center letterhead and will present photo-identification upon request.
  6. Keep your suite/apartment locked whenever you leave, even if you intend to return momentarily. In the event that you are a victim of a theft, notify the University Center Security Desk or any staff member immediately. You may also contact the
  7. Chicago Police Department and the Security Office at your school.
  8. Insist on seeing identification for any person you do not know seeking access to your room.
  9. Do not leave messages on your door or voicemail indicating when you are not in your room.
  10. Keep a list of emergency contacts on your person at all times.

Personal Property Insurance
Neither your institution nor University Center assumes responsibility for theft, damage or loss of money, valuables or personal property of any kind belonging to any resident or guest. You should check with your insurance provider regarding the extent of coverage under existing policies, which you may carry. All residents are strongly encouraged to carry sufficient personal property or renters insurance to afford the level of protection desired, if they are not already covered under any other personal/family policy.

Community Responsibility
It is important that all members of the community remember that, in conjunction with the protection afforded by University Center security, all residents share responsibility for overall safety at University Center. Residents and staff are expected to promptly and accurately report any and all criminal acts, dangerous situations, or suspicious behavior.

Housing Policies

Housing Policies and Procedures

Assignments

Room assignments and corresponding rates are based on full occupancy of each room, suite or apartment, which ranges from one to four residents. Residents who occupy space below the designed capacity will be assigned additional roommates if available, or must promptly move to fill other vacancies to avoid additional housing charges. For more information, refer to the “consolidation” policy. Management will not make assignments based upon race, sexual orientation, national origin, religion or ability. Management Office staff may assign and reassign residents to other accommodations within the building to provide repairs or improvements or as are otherwise necessary for the efficient operation and/or protection of people or of the premises. A resident may be reassigned to another space if he/she fails to check-in and/or occupy the original space unless prior written authorization is provided by University Center Management Office.

Residents who wish to inquire about a room change are welcome to check with the Management Office. Generally, requests for room changes are not processed during August or during the first three weeks following the start date of the housing agreement/contract that each resident has entered into with his/her institution of record (hereinafter referred to as “Agreement”).

Unit Access
The privacy of each resident’s unit is genuinely respected. However, unscheduled entry into a unit is sometimes necessary for the following purposes:

  • in response to requested or required facility services
  • to perform fire, life and safety inspections
  • in response to an apparent or perceived emergency or danger to a person’s welfare or to the building or personal property
  • in response to reasonable cause that a violation of UC policies or law is in progress
  • to assist law enforcement officers in the performance of statutory duties and in accordance with legally defined procedures governing search and seizure
  • to show the unit to contractors or prospective residents

Entry will be arranged in advance or by invitation with one or more of the occupants when applicable. If reasonable arrangements are impractical or refused, nonemergency entry will be made upon prior 24 hours posted notice.

A “Posted Notice” will generally be near floor elevators and/or other central locations when access is needed to many units on certain floors, or on specific suite/apartment entrance doors when access to only a few units may be required. Please note that when residents submit work orders for their units, unless otherwise specified, such submittal is an invitation by the resident for service staff to enter and respond to the problem as soon as possible.

Care of Facilities
Residents are expected to maintain their units to high standards of cleanliness and exercise reasonable care for the facilities. Routine cleaning in all units should include kitchen (in apartments) and bathroom appliances and fixtures, regular vacuuming of carpeted areas, and full cooperation with the building’s pest control program.

Alterations to the premises are prohibited. This includes but is not limited to: installing locks, ceiling fans or electrical, voice or data outlets; erecting partitions; or attaching anything to ceilings, walls, floors or exteriors, without the prior written consent of UC Management Office. Residents must pay for any damage (less reasonable wear) within their units, including repainting, extraordinary cleaning costs and replacement for any missing items. Nothing may be placed in a manner that would block, mask or obscure a sprinkler head or smoke/heat detector. If deemed necessary, residents may be charged for any work completed.

Changing Contract Length
Contract conversions for DPU, RMU and RU (academic to annual) must be submitted 45 days prior to end of the contract term. Conversions submitted after this date may be assessed a $150 processing fee.

Quiet Hours Policy
To ensure an environment conducive to living and learning, quiet hours on all floors are:

Sunday – Thursday
10:00 p.m. – 9:00 a.m.
Friday – Saturday
Midnight – 9:00 a.m.
Quiet Lifestyle living is located on the 18th floor apartments.

Although quiet hours are specific, 24-hour courtesy hours are always in effect on each floor. In addition, quiet hours will be extended or modified during Midterm and Final Exam periods for all institutions.

Check-in and Check-out Procedures
At check-in, each resident is issued a key card, a closet and/or bedroom door key, phone number, and a Room Condition Report (RCR) form. It is the resident’s responsibility to carefully examine his or her unit and its contents to indicate on the report the absence of any appliances or furnishings, to note any damage to the apartment and to describe the general condition of each room, and then to return the signed report to a resident staff member or the Resident Services Desk within 24 hours of move-in. Residents will not be held responsible for conditions, damages, or shortages that exist prior to the time he/she assumed occupancy, provided these items are noted in a timely fashion on the Room Condition Report (RCR).

Failure to return the completed form as indicated above could result in a resident’s obligation to pay for damages regardless of whether they preceded his or her time of occupancy. If, at the time of move-out, damages have occurred, the resident is responsible for the cost and will be billed for the damages and/or missing items.

Before moving out, resident need to decide which check-out procedure is best suited for their needs.

  • Express check-out: the resident should go to the Resident Services Desk (RSD) after all belongings are removed from the unit and all areas have been cleaned. The resident will fill out the appropriate paperwork and turn in his/her closet/bedroom key and his/her UC ID.
  • Standard check-out procedure: the resident is expected to schedule an appointment with a Resident Advisor (RA). The Resident Advisor (RA) will go through the entire unit with the resident and then collect the appropriate paperwork and closet/bedroom key and UC ID. In the event that it is not possible to complete an Express check-out or the Standard check-out, please contact the 24-hour Security Desk before leaving. Note that moving out or being absent from UC or your unit does not affect your financial obligations as outlined in your Agreement with your institution of record or, with UC, in cases of non-member school residents.

All resident belongings must be removed from the apartment, the kitchen (where applicable) and bathroom cleaned, and furniture arranged as it was upon arrival, prior to check-out with staff. Additionally, all keys must be returned and the Room Condition Report (RCR) must be signed and dated. Each room will be inspected by the management staff members for damages and cleaning charges. If damages or cleaning issues are found, a fee will be assessed. All damages will be split equally between roommates, unless written notification by the responsible party is provided to their Resident Education Coordinator (REC) before their scheduled move-out day.

Residents are held responsible for any changes in room condition (damages, missing items, etc.) which were not reported or did not exist at the time of move-in. All residents are given the opportunity to report pre-existing conditions to their room via the Room Condition Report provided to them upon move-in.

Failure to check out properly will result in a $150 administrative fee for the improper move-out. All cleaning, painting and damage charges will reflect actual expenses. [No “fines” are involved.] Typically, should a bathroom shower/tub or a kitchen appliance require cleaning, an additional charge of $50 is assessed.

Please note that private property left after vacating or upon the expiration of the Agreement will be considered abandoned and will be disposed of at the expense and risk of the resident, including bicycles left in the bike storage facility. Each resident must check out no later than noon on the last day of the term of his or her Agreement. Residents who do not move out by the end of the contract term may be assessed a $250 per day/night holdover fee.

Consolidation
Rates listed on the Agreement are based on full occupancy in each unit. Therefore, any resident who does not have a full complement of roommates is automatically placed in “consolidation” if Management is unable to fill the vacancy by a new or waitlisted applicant. If you do not have a full complement of roommates, Management reserves the right to consolidate you and/or your unit with others in the same or similar situation, of the same gender and from the same school. *Should you fall under consolidation, Management Staff will notify you of your options and the consolidation procedures.

Annual students may have to consolidate and move into new spaces after the academic term residents have moved out. The consolidation process must be completed within four business days after the academic term end date.

Eligibility Requirements
Residents are expected to maintain eligibility at their institution of record during the academic year. Per Agreement eligibility requirements, residents who fail to maintain eligibility must inform Management within 48 hours and are subject to cancellation charges. The exception to this rule is that residents do not need to be enrolled during the summer term as outlined by the resident’s institution. Each Member School determines additional eligibility requirements. Neither UC, nor the resident’s school of record, nor the resident has any obligation to renew the Agreement. Excessive damages or any violation of UC policies, procedures, accepted community standards, or the Housing Agreement may result in a resident losing his/her eligibility for housing at UC. Students removed from UC through disciplinary action are subject to all normal cancellation charges and are not eligible to reapply to UC without written permission from the Executive Director.

Filming Requests
The UC or any locations within the building or in the immediate exterior cannot be used in a film without written approval by the Management Office. A Filming Request form is available in the Management Office.

Length of Agreement
The dates of occupancy are specified in the Agreement that residents have signed. The annual term allows the resident to remain at UC for two interim weeks at no charge if the resident has executed an Agreement to return for another year. The length of all Agreements is binding. Rates cannot be adjusted for late arrival. Requests for extensions, if approved, will be at prevailing rates on a pro-rated basis. The length of the academic year Meal Plan is 226 days, (approximately 32 weeks) and provides access during the academic year while classes are in session for each resident. Hours of operation, effective dates of the Meal Plan, and days of operation will be provided upon move-in and posted at Center Dining.

Lockout Policy
A resident who is locked out of his/her unit, closet or individual bedroom may request lockout service at the Security Desk. This service is complementary the first three times. Beginning with the fourth (4th) lockout during a term of residency, a service charge of $50.00 will apply and each time thereafter. All lockout fees are to be paid immediately prior to service being performed. Failure to pay in a timely manner may result in additional fees and/or a restriction of privileges.

Lost Keys or Key Cards
Residents who lose, misplace, or damage a key or key card will be responsible for full replacement cost for corresponding locks, new keys, and/or replacement of the card and reprogramming of the lock. The cost for replacing a lost card and reprogramming the unit lock is $50.00. All charges are to be paid immediately prior to service being performed. Failure to pay in a timely manner may result in additional fees.

Meal Plan Cancellations
Meal Plans are for the entire length of the housing agreement. Residents requesting to cancel a required meal plan (including canceling housing, transferring to other campus housing or changing unit types to an apartment where a meal plan is not required) should refer to UC Meal Plan policies for process and/or fees. Residents may be responsible for meal plan charges through the end of the term and/or contract length and may be subject to a cancellation fee.

Release of Resident Information
Except for information required in the performance of the duties of UC Management or the resident’s respective school, room assignment and roommate information will only be released in writing to assigned residents and their roommates, and when required by law. All inquiries for directory information must be directed to the resident’s respective school. In the event of an emergency, notification of a resident’s emergency contact may occur based on the policies and procedures of his or her respective school (See FERPA Policy on pg. 6).

Room Change Requests
Requests for unit changes within the building may be submitted at any time to the Management Office or via e-mail at info@universitycenter.com. All room changes must be approved and authorized by the Management Office. A resident is permitted one room change per contract length. A $150 fee will be applied for each additional room change initiated by the resident.

No room changes may occur during the first three (3) weeks of a resident’s academic term. There are no application or transfer fees for internal room changes. However, approval is not automatic and is at the discretion of the Director of Housing Services, or designee. Once a request has been granted, the Assignment Coordinator will issue a letter with the details involving the move. If approved, there will be pro-rated charges for both the old and new assignments if official check-out to the old assignment has not occurred within 24 hours of receiving access to the new assignment. Any cleaning, damage or replacement charges from the former (vacated) assignment will be charged to the transferring resident as well. Residents who move units without the approval of the Management Office will be charged a $200 fee for illegal room change.

Work Orders
Work orders may be submitted online at www.universitycenter.com. Click on the 360Facility logo located on the University Center homepage. Please be sure that the description of the issue is as detailed as reasonably as possible. If you prefer to schedule a specific morning or afternoon appointment for service, you will be contacted for confirmation. However, keep in mind that advance scheduling by appointment for service will likely delay response time. Otherwise, your work orders will be completed with or without your presence as expeditiously as possible, and a note will be left for you in your room if you are not present during the service call.

Alcohol

Building Policies

1. Alcohol Policy
Members of this academic community owe it to themselves and others to make educated decisions regarding the use of alcohol. All local, state, and federal laws concerning alcohol are in effect in UC community. Individual member institutions may have additional policies restricting the use of alcohol. Please refer to your Agreement for specific regulations that are enforced at University Center.

  • a. Residents and their guests are prohibited from exhibiting non-compliant or disruptive behavior under the influence of alcohol.
  • b. Alcohol, as determined by staff, will be disposed of appropriately and immediately by the residents and or guests per instruction.
  • c. Student of Columbia College Chicago and Robert Morris University are not permitted to possess, consume, distribute or be in the presence of alcoholic beverages, regardless of age.
  • d. Alcohol may be consumed in the privacy of a resident’s unit/apartment when the door is closed and no one under 21 is present (including roommates under the age of 21, and CCC and RMU residents/guests). Additionally, if under the age of 21, no resident can be in the presence of any alcoholic beverages, including refrigerators, cabinets, etc.
  • e. Only residents who are 21 or older, and not Columbia College or Robert Morris University students, may bring alcoholic beverages into the building.
  • f. Any and all alcoholic beverage containers must be closed upon entry.
  • g. The transport of open containers of alcohol from one unit/apartment to another is prohibited.
  • h. Empty alcohol containers are not permitted in UC.
  • i. All bulk containers of alcohol, including kegs and other similar containers are prohibited.

2. Drug Policy
Members of this academic community owe it to themselves and others to make educated decisions regarding recreational and prescription drug use. All local, state, and federal laws concerning drugs are in effect in UC community. Individual member institutions may have additional policies restricting the use of drugs. Please refer to your Agreement for specific regulations that are enforced in UC.

  • a. Residents and their guests are prohibited from the use, possession, or distribution of any illegal or illicit substances or paraphernalia.
  • b. Police will be contacted if any substance is observed or discovered that is suspected to be an illegal substance.
  • c. Residents and their guests are prohibited from exhibiting non-compliant or disruptive behavior under the influence of drugs.
  • d. Drugs and subsequent paraphernalia, as determined by staff, will be disposed of appropriately and immediately under the supervision of police or security personnel.
  • e. Drug and smoking paraphernalia including, but not limited to, smoking devices, are prohibited in University Center and will be disposed of upon confiscation.
  • f. Use of prescription drugs for any purpose other than that for which legally issued or intended is strictly prohibited and can be confiscated.

Guest Policies

Building Policies

3. Guest Policy
Hosting guests is a privilege extended to residents provided rules are followed. Guests of UC residents are generally allowed at any time within the guidelines specified below. These guidelines have been developed primarily to enhance building security and safety, but also to honor the preferences of suite/apartment-mates. No guests are permitted in a resident’s room, even temporarily, without the consent of all suite/apartment-mates. Residents are encouraged to talk with suite/ apartment-mates and agree to guidelines for visitation by guests within the suite/ apartment prior to guests arrival.

At all times, guests must present clear government-issued photo-identification, sign-in at the University Center Security Desk upon arrival and return a guest pass upon end of stay. Guests must be escorted by their host at all times throughout the building and may not use another’s UC ID or guest pass to access facilities. The registration of underage guests, with or without valid state issued ID, is subject to parental or guardian verification. Phone numbers or written permission and contact information will be necessary to ensure a smooth registration process for all involved. During busy times, you may experience delays with the check-in process. The process is intended to help control building access to only those authorized to be in the building. Your patience and cooperation are appreciated.

Please keep in mind that residents are responsible for the conduct of their guests and will be held personally responsible for compliance with all policies and procedures by their guests. If you have any concerns about controlling the behavior of your guests, please contact UC security for assistance. Hosting guests is a privilege, and UC Management reserves the right to revoke this privilege from any resident at any time. Guests found unescorted or suspected of manipulating the guest registration system and/or in violation of any UC policies may be removed from the facility immediately, potentially banned permanently and may cause their host to lose their guest privileges. In addition, hosts can be charged with any violations where their guests are involved or responsible. The Management Office has additional information regarding extended and enhanced guest requests.

Room Capacity

Room Capacity (not including residents)
Please refer to the following chart to determine the maximum number of allowable guests in each room type:

 TIMESTUDIO4-BR QUAD
APT
2-BR QUAD
APT
DELUXE
DBL
QUAD
SEMI-SUITE
Day Guests 9am – 12am 3 8 8 3 6
Overnight Guests 12am – 11:59pm 2 4 4 2 4

No resident may serve as host/hostess to more than four guests at any one time (three guests for residents in Studio Apartments). Overnight guests (defined as non-residents in room after midnight) may stay no longer than three nights in a fourteen day period before another overnight visit to the same or any other resident in the building, except with the prior written approval of UC Management. The Management Office has additional information regarding extended and enhanced guest requests.

Posting & Decorating Policy

4. Posting & Decorating Policy

  • Doors — Posting or applying any items to either side of building doors by persons other than UC Management or RA staff is prohibited.
  • Dartboards — Because of the potential for serious damage to walls and doors, dartboards are prohibited.
  • Posting — All postings must be approved and stamped in advance by UC Management and must be submitted to the UC Management on the second floor. Bulletin boards are provided in a few central locations throughout the building, and some are restricted exclusively for resident or staff use only.
  • Bulletin Boards — Tampering with any bulletin board is prohibited.
  • Windows — Nothing may be displayed on or in windows.
  • Alterations — No changes may be made to the walls, doors, windows, ceilings or floors.
  • Approved Posting Procedures
    UC is a restricted-access facility open only to residents and their guests, individuals conducting officially approved business, and those who are granted access for specific, limited purposes. Columbia College Chicago, DePaul University, Robert Morris University or Roosevelt University individuals or groups, and non-profit organizations may place flyers or advertisements in the building in accordance with established guidelines. UC premises are “commercial-free zones”. Staff will remove materials that do not meet these guidelines, and will restrict further solicitation activities by those in violation. Anyone interested in posting or leaving any materials in the building must always check with the Management Office and receive approval in advance.

    Bulletin Boards — postings are permitted on common area bulletin boards on the second floors only, provided:

    • Residents must have permission by UC Management
    • There is only one posting per event per bulletin board
    • The sponsoring individual or group’s name is clearly indicated on each posting
    • All materials are posted with blue painter’s tape, or, where appropriate, thumb tacks or standard staples (no staple guns or nails)

    Public Literature Display Areas — materials may be left in limited quantities in public literature display areas, if prior approval is obtained from Management.

    Departmental and organizational information flyers clearly identified from member schools may be left with UC Management for posting on common area bulletin boards on residential floors, provided sufficient notice is received in advance.

    Prohibited Postings

    • No one is permitted to place materials on, at or under resident room doors.
    • UC staff will discard any materials that promote the use of alcohol, illegal drugs, or discrimination on the basis of race, gender, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, disability or military status.
    • UC staff will discard any materials located anywhere in the building except as described and approved above, including immediately outside the building or on sidewalks, and in addition to bulletin boards that are designated for a specific use.
    • Should physical damage result from posting or if unreasonable labor is required to remove a posting, UC will bill the sponsoring individual, company or organization for associated costs. Those determined to have violated these guidelines or any other applicable UC policy, including but not limited to solicitation without prior permission, may be removed by building security and/or the Chicago Police Department if a non-resident. Such individual or organization will be subject to a trespass citation and may be prohibited from further entrance onto the premises.

      Additional information regarding posting at UC should be addressed to the Office Coordinator, University Center, 525 South State Street, Chicago, IL 60605 Phone: (312) 924-8000.

      5. Harassment & Discrimination
      UC is committed to taking action to prevent and eliminate all forms of harassment or discriminatory acts, including intimidating or coercive behaviors, and will respond to all reports of such behavior. Violators will be reported to the Executive Director, Director of Residence Life, and/or member school’s Dean of Students or their designee for investigation according to federal, state and institutional standards.

      Forms of harassment and discrimination that will be considered violations are defined as;

      Harassment: Any behavior (verbal, written, electronic or physical) that abuses, assails, intimidates, demeans, victimizes or has the effect of creating a hostile environment for any person.

      Discrimination: Unequal favorable or unfavorable treatment of an individual based on race, national origin, ethnicity, gender, age, disability, religion, sexual orientation, or any other basis protected by federal, state or local law.

      Electronic harassment: A term referring to the use of electronic devices either through e-mail, texting, chat rooms and social media to harass, intimidate, discriminate or threaten another person.

      Cyber-stalking: The use of the Internet or other electronic means to stalk or harass an individual, a group of individuals, or an organization. It may include false accusations, monitoring, making threats, identity theft, damage to data or equipment, or the gathering information in order to harass.

      6. Sexual Harassment & Discrimination
      Sexual harassment and discrimination in all forms are expressly prohibited and will result in referral to UC review process. Additionally, incidents of alleged or actual sexual harassment or discrimination will be referred to the appropriate individual institution(s).

      Sexual misconduct includes rape, sexual assault or any sexual act without consent:

      • Consent being defined as a clear ‘yes’ either verbally or through action by both parties
      • Consent cannot be given by someone who is incapacitated through sleep, drugs, alcohol, or certain physical or mental impairments
      • Consent does not arise from coercion, force, incapacity, intimidation or threat
      • Sexual misconduct can also include sexual exploitation as defined by taking nonconsensual advantage of another for the advantage or benefit of anyone other than the person being exploited.

        Sexual exploitation can include: non-consensual video or audio taping of sexual activity, sharing of video, audio or pictures, observing someone or allowing another to observe someone who is partially or fully undressed or who is engaged in sexual activity when there is a reasonable expectation that they would not be observed.

        UC seeks to provide residents with a community free of harassment, discrimination or assaulting behavior of any kind, against any person or group, based on race, religion, gender, sexual orientation, age, national origin, disability or any other basis protected by federal, state or local law, as well as an environment devoid of all forms of sexual harassment.

        UC is committed to taking action to prevent and eliminate all forms of sexual or gender harassment or discriminatory acts, including coercive sexual behavior, and will respond to all reports of such behavior. Violations will be reported to the Executive Director, Director of Residence Life, and/or the member school’s Dean of Students for investigation.

        Sexual Misconduct Reporting
        If you believe an act of sexual misconduct has occurred, please report it immediately to one of the following resources:

        • University Center Residence Life staff member (i.e. Resident Advisor, Residence Education Coordinator) – Please note there is a staff member available 24 hours a day.
        • University Center Security (located in the main lobby area). Their extension is X8911
        • Management Office (located on the 2nd floor across from the Mail Room)
        • Member School Security/Public Safety Department
        • Columbia College Chicago Public Safety: 312-369-1111
        • DePaul University Public Safety: 312-362-8400 (Loop) / 773-325-7777 (Lincoln Park Campus)
        • Robert Morris University Security: 312-935-4000
        • Roosevelt University Campus Safety: 312-341-2020

        The resident’s school and/or law enforcement authorities, in addition to UC Management, may investigate all allegations of violation of this policy. UC residents alleged to have violated this sexual harassment and discrimination policy will be referred to their respective school for possible institutional action, in addition to any UC action.

Solicitation

7. Solicitation Policy
Solicitation of any kind is strictly prohibited. Anyone found to be engaging with residents or in University Center with this intent or exhibiting this type of behavior as deemed by management or staff will be asked to leave immediately. Failure to cooperate with this directive will result in the police being contacted. Due to the large numbers of students in a single facility, many individuals, organizations and commercial entities have an interest in soliciting residents in the community. Policies regulating such solicitation are designed to ensure safety and protect the privacy of residents, especially in residential areas, while complying with legal parameters.

Acces to Resident Mailboxes

8. Access to Resident Mailboxes
Resident mailboxes are operated under guidelines provided by the U.S. Postal Service. Therefore, only addressed mail sent through the U.S. Postal Service and communication from Management and official information from member schools may be placed in resident mailboxes. Materials from any individual or organization, student group, or company must be sent through U.S. mail and be properly addressed, including unit number. Tampering with any mail not belonging to you is a Federal offense and violators could be subject to prosecution by the U.S. Postal Service. In addition, persons will be held accountable under the policies of University Center.

Technology Policy

9. Technology
Network Access Policy
Voice, data, video (television) and computer networking (including Internet) technology services available within UC are generally provided without charge for basic services. Upgraded services may be available for an additional charge. The following items apply to all use of UC Technology Services.

Unauthorized uses of UC Technology Services (UCTS) include, but not limited to:

  • interfering with the work of another resident or UC staff member
  • illegal or criminal use of any kind
  • unauthorized entry into a file, transfer of files or entry into a network
  • accessing, creating, viewing, printing, storing, transmitting, disseminating, discriminatory, or in violation of any other UC policies
  • displaying or selling any information protected by law or subject to privilege or an expectation of privacy
  • any use that infringes on anyone’s copyright, trademark, service mark, trade name, trade secret, or any other intellectual property right by e-mail, upload, download, posting or broadcasting or in any way viewed, printed, stored, transmitted, published, disseminated, displayed, or sold without the authorization of the owner
  • any attempts to access any resources, features, contents or controls of the information technology services that are restricted, confidential, privileged, or that residents are otherwise not authorized to use
  • any use that causes damage to, alters the operation, functions or design of, or impairs the efficient operation of the technology services or content or of any other computer system or network
  • allowing persons who are not authorized by UC to access specific technology services to do so, whether by affirmative act (such as disclosing account information) or by omission (such as failing to log off)
  • any use which would constitute an unauthorized use under, or otherwise violate, any policy of the school in which the user (or, if the user is the guest of a resident, in which the host resident) is enrolled
  • any attempted use which would constitute an unauthorized use if accomplished successfully

UCTS requires that all residents maintain the latest updates (patches) for their respective operating system (for example; the latest major update for Windows XP includes Service Pack 2).

Anti-virus software (with automatic updates), and anti-ad ware (Spy-ware Removal) utilities, to be updated regularly, are also required. In addition, UCTS recommends the use of a personal firewall, such as McAfee Personal Firewall, Norton Internet Securities, or another of your choice. This will serve as additional protection for you a nd your computer.

All UC residents are responsible for the protection of their computer(s) from viruses and other forms of mal-ware, and resolution of issues related to the invasion of the user’s privacy and/or loss of data. UC Technology Services (UCTS) is not responsible for virus or ad-ware (spy-ware) infections. In addition, UCTS is not responsible for the remediation of such affected computers.

Network Access Policy
You own your computer and its software. Due to licensing restrictions UCTS cannot provide software in the event you don’t have it available. UCTS does not warranty your computer or any loaded software.

UCTS intends to comply with the Digital Millennium Copyright Act of 1998, which was designed to protect copyrighted materials from theft. This legislation is available for review by clicking on the link provided following your first logon, or you can view it at http://lcweb.loc.gov/copyright. We highly recommend you take the time to review this information, as you are required to agree to its terms prior to accessing the Internet.

UCTS RESERVES THE RIGHT TO DISABLE THE NETWORK CONNECTION OF ANY COMPUTER THAT IS FOUND NOT TO COMPLY WITH THESE REQUIREMENTS. Once disconnected, the network connection will only be restored upon compliance with the above requirements and clean virus and spy-ware scans can be verified.

Additional terms of use may be established by UC. UC retains the right to inspect, review, and destroy any electronic communications, files, data, or other materials created on, stored on, or sent to, from, or via UC Technology Services as necessary to monitor compliance with these terms of use and to maintain the efficient operation of the technology services. Consequently, users should not have any expectation of privacy with respect to such messages and files.

Users are responsible for their own usernames and the security of their passwords. Any intentional or negligent interference with normal operations of UC Technology.Services or of any other system accessible through UC’s systems is prohibited and is subject to criminal and civil action as well as disciplinary action.

10. Compliance
All residents and their guests must promptly cooperate with UC staff in the performance of their duties, including, completing any administrative requests, assignments and/or sanctioning, in addition to, providing UC ID or photoidentification upon request.

11. Quiet/Courtesy Hours
Quiet hours are posted throughout the building. During quiet hours, all residents and guests are expected to act responsibly by keeping noise contained within their own units and in public spaces to a minimum. Also, residents and guests should take immediate corrective measures to minimize possible intrusions to others upon request by another resident. In addition, courtesy hours are always in effect. When a resident’s activity disturbs neighbors, prompt and positive response to another resident’s request is required.

12. Offensive Odors
An odor of significant intensity may become as disruptive to others as loud noise. Some examples of odors that may become offensive if strong include cleansers, perfume, air freshening spray or even large amounts of dirty laundry. When a strong odor can be identified to a particular unit, the resident(s) and/or guest(s) are expected to rectify the situation immediately if requested by staff or other residents.

13. Pets
For health and sanitation reasons, no pets of any kind are allowed, with the exception of fish restricted to tanks no larger than 20 gallons, or a certified assist animal if required and approved in advance by the Executive Director. Any and all damage caused by the keeping of fish or the use of an approved assist animal is the responsibility of the resident(s).

14. Disruptive Behavior
Residents are prohibited from obstructing or disrupting University Center-related activity or inciting, aiding or encouraging other persons to engage in such conduct. This also includes any conduct that threatens or interferes with the maintenance of appropriate order and discipline in the community, or activity that invades the rights of others.

15. Weapons
The use and/or possession of explosive devices, firearms or fireworks are not permitted in or on the University Center facility or property at any time. These items, as defined by management, are strictly prohibited from the UC facility and property, especially inherently dangerous instruments designed to cause injury or destruction. This includes BB, pellet, paintball and dart guns, bows and arrows, swords, martial arts implements, and explosives both manufactured or hand made. Residents may not possess, display or use such items in or around the UC. Any instrument that may not normally be considered a weapon but is used in a manner that threatens the health or safety of any individual could be considered under this policy.

16. Presence
Violations include being in the presence of any behavior that is in violation of any community standards or listed building policies.

17. Illegal Activity
Violations include being involved in any activity or behavior that is illegal or criminal in nature.

18. Open Flame
Violations include lighting or burning candles, incense or an open flame of any kind. It also includes possession of wax items with burnt wicks.

19. Smoking
Smoking of any substance is prohibited anywhere in and/or around the University Center including the Terrace.

20. Flammable Materials
Violations include the intentional misuse of chemical or flammable substances; the use of smoking materials and/or devices, and flammable materials, such as lighters, matches, etc.

21. Dishonesty
Behaviors indicative of deception, fraud, the obstruction of truth, and the intentional misuse of documents or technology, and building policies.

22. Endangerment
Violations include the endangerment to others or to property, including any action which, as a result, did or could have endangered the safety or property of others.

23. Keys/Key Cards
Violations include unauthorized possession or duplication of keys or key cards to UC property and the distribution of such keys to other persons.

24. Intimidation
Violations include harassing, bullying, hazing, coercing, intimidating or demeaning conduct to others.

25. Emergency Services
Violations include interfering with the response of officials to emergency calls.

26. Self-Endangerment
Violations include physical and/or mental abuse or self-endangerment.

27. Vandalism/Theft
Violations include the unauthorized removal, use or possession of property belonging to University Center or others, or the destruction or damage to property belonging to University Center or others.

28. Screen
Violations include the removal of window screens or allowing any object to drop from a window.

29. Obscenity
Violations include lewd, indecent or obscene conduct or expression.

30. Filming
Violations include unauthorized filming in the building or on its property without proper documentation from UC.

31. Skate
Violations include the use of in-line or roller skates, skateboards, unicycles, shoes with cleats anywhere in or on the premise, including the sidewalks around the building and the back dock area.

32. Corridors
Violations include participation in games, sports, and unauthorized activity in the University Center hallways and corridors.

33. Loft
Violations include the use of lofts of any kind other than those provided by building management are prohibited except with prior, specific written consent of the Executive Director or their designee.

34. Prohibited Items

All prohibited items will be disposed upon confiscation. The following are prohibited:

  • storage or presence of any type of bicycle, except for placement in the first floor Bicycle Storage Room
  • any electrical appliance without a clear “U.L.” label
  • any appliance with an exposed heating element
  • power outlet multipliers or extension cords with multiple plugs, with the exception of power strips with built-in circuit breakers (all microwaves and all other appliances that generate heat, including but not limited to curling irons, blow dryers, halogen lamps, coffee pots, toasters (suites only) and clothes irons, must be plugged directly into an outlet and the use of extension cords or power strips is not permitted with these items)
  • any electrical appliance that is rated at more than 6 amps (or 700 watts)
  • any gas or charcoal grill, or any other cooking devices of any kind [including supplements to existing stoves/ovens, except for small U.L. listed appliances such as a microwave or toaster (apartments only)
  • liquid-filled furniture of any kind, including waterbeds
  • gasoline engines of any kind
  • cut trees or bushes of any kind
  • toys or props simulating a weapon–exceptions could be given in writing by the Management Office during business hours

Community Standards

Community Standards Enforcement Procedures

Statement of Purpose
The development of community standards for a compassionate, respectful, civil community of individuals is central to residential living. The preceding policies, procedures and community standards of acceptable conduct assist the creation of a residential environment conducive to personal and educational development. The ability to effectively address unacceptable behaviors and conduct in an educationally-based residential setting provides recourse for students, staff and community members to participate in the maintenance of standards established for the community. Each member of the community bears responsibility for the creation of a compassionate, respectful, civil community. By voluntarily joining the UC community, each resident is expected to be in compliance with all policies, rules and procedures, and accepted community standards at UC. Additionally, each resident also remains subject to the institutional policies, rules, procedures and standards of conduct of their institution of record at all times. Information about student responsibilities at member institutions may be found at the following links:

Columbia College Chicago
http://students.colum.edu/handbook/entries

DePaul University
http://sr.depaul.edu/catalog/catalogfiles/Current/Undergraduate%20Student%20 Handbook/ch1.html

Roosevelt University
http://www.roosevelt.edu/~/media/Files/pdfs/policies/student-Handbook.ashx

Robert Morris University
http://www.robertmorris.edu/studenthandbook

Authority and Jurisdiction
University Center residents are responsible for their individual behavior, behavior of their guests, and the collective development of the residential community. UC Staff is authorized to address concerns and violations through the enforcement of residential policies and procedures relative to UC premises, or that otherwise directly affect the University Center community and the pursuit of its goals. Management has the authority to determine whether an act or circumstance, individually or collectively, adversely affects the interests of UC community. Additionally, Management may assign appropriate sanctions and/or take actions to appropriately address concerns and violations, including room and/or property inspections, confiscation and disposal of prohibited items and any policy violation.

Further, any resident suspected to be involved in unacceptable or prohibited behavior might also be subject to conduct proceedings at his or her individual school, and/or civil and criminal action. A resident’s institution of record, as well as law enforcement personnel, if appropriate, may be informed of either alleged or determined incidents of violations of policy, procedures or accepted community standards.

University Center Management will contact a resident’s institution of record for incidents involving dangerous behavior to self or others and criminal activity, as well as other incidents at the discretion of the staff or as requested by the institution.

While every effort will be made to provide residents with complete, accurate and timely information, UC Management reserves the rights to change, amend, modify or revoke any policy or procedure contained in this document, with or without notice. In the event of questions, final interpretation of the policies and procedures applicable to UC is the responsibility of the Executive Director in consultation with the Dean of Students from each of the participating schools, or their designee(s).

Enforcement Procedures

Enforcement Procedures

The Director of Residence Life (DRL) is responsible for the Community Standards Enforcement Procedures.

The DRL, Residence Education Coordinators (RECs), and the entire residence life team adjudicate according to institutional and current standards and precedence.

Processes utilized to address inappropriate behavior and violations of policies and procedures are not intended to replicate a court of law. Federal, state and local procedural rules do not apply. All decisions and actions are based on the facts presented. Rules of common courtesy are followed at all times and meetings are not open to those not involved in the review process. Dates established in the procedures below may be adjusted to account for academic schedule, breaks or unforeseen scheduling conflicts at the discretion of the DRL.

While every effort will be made to honor the process, the DRL, in consultation with the Executive Director and the member institution, reserves the right to take immediate and appropriate action outside these procedures to address situations and behaviors that are significantly disruptive to the community or pose an imminent threat to the safety of any individual or others including temporary removal of residents from the University Center community.

The following components comprise the process for review of reported concerns or violations:

Reporting Process
Any person may file an Incident Report documenting inappropriate behavior, violations of policies and procedures and/or incidents that occur in or around UC. UC Incident Reports may be obtained and submitted in the Management Office or at the Security Desk.

Assessment of UC Report Form
The Director of Residence Life (DRL) and/or a designated member of the residence life team will assess the UC Incident Report and the documented incident. Conflicts between residents may be addressed without formal action through assistance of a UC staff member. However, if the situation warrants, an investigation of the documented incident and the circumstances will continue. Additionally, UC Incident Report will be forwarded to the institution of record of the individual named on the UC Incident Report at the discretion of UC staff or upon request of the appropriate member institution.

Formal Notification
If formal notification of the individual named on the UC Incident Report is deemed necessary, the Management Office will notify the individual named on the UC Incident Report in writing. The notification may:

  • Inform the individual of policies, procedures and behavioral expectations with no further action;
  • Inform and warn the individual of the alleged inappropriate behavior with no further action; or,
  • Inform the individual of the report, any allegations, and request a formal meeting with the Residence Education Coordinator (REC) be scheduled. Failure to schedule this meeting as directed may result in a decision made in absentia (See “Sanctions” pg. 43).

Formal Meeting
The Residence Education Coordinator (REC) will meet with the individual to inform him/her of the documented behavior and provide an opportunity to share his/her side of the incident. The REC will sanction accordingly.

Administrative Review
The individual may appoint a faculty member, staff member or student of his/her school, or a fellow UC community member, to attend the review as his/her silent observer. An observer approved by the DRL may also be present during the review.

The DRL has the authority to:

  • Allow additional time for further investigation at the discretion of the administrative reviewer;
  • Find the individual not responsible with no further action; or,
  • Find the individual responsible and assign appropriate sanction(s). Previous behavior/status and the seriousness of the infraction will be considered when assigning sanctions.

Failure to appear at a scheduled review may result in a decision made in absentia.

All decisions made through administrative review are considered immediately enforceable and sanctions are in effect whether or not an appeal is submitted, and throughout the appeal process. An appeal may be submitted under specific guidelines (see “Appeal Process” below).

Sanctions involving suspension of occupancy privileges or termination of the student’s Agreement are automatically directed to the Executive Director for appeal. The Executive Director in consultation with the Dean of Students at the individual’s institution of record will make the final determination of the appeal, including removal from University Center. Failure to complete or comply with any sanction or requirement within the designated time frame may result in additional review action.

Appeal Process
Upon receipt of written notification, a sanctioned individual may appeal the decision of a Residence Education Coordinator (REC) in writing within three (3) business days. To qualify, an appeal must be based upon either of the following conditions:

  • The sanctions are thought to be disproportionate to the offense
  • New and significant information has become available which was not available before the original decision was rendered
  • The appeal request must explain, in detail, the reasons for the appeal. The Director of Residence Life will review requests and render a decision on the appeal in a timely manner.

The Director of Residence Life may deny the request for an appeal should conditions not be met. If the appeal is granted, the Director of Residence Life will meet with the student to review the basis for the appeal. At the discretion of the Director of Residence Life, witnesses may be called.

The Director of Residence Life may:

  • Dismiss the original decision;
  • Reduce any sanction(s);
  • Affirm the original decision; or,
  • Assign additional sanctions up to and including removal from the University Center

Sanctions
In all cases, the primary concern is to hold individuals accountable for their actions and to protect the welfare of the residents living in the University Center. Sanctions are designed to underscore the necessity for a change in behavior. One or more of the following options are available for sanctioning:

  1. Formal Written Warning — outlines in writing expectations for future behavior
  2. Guest Privileges — restrictions on visitation privileges, including prohibition of hosting guests in the building for a specified period of time
  3. Educational Activities — activities directly related to gaining a better understanding of the issues related to the incident
  4. Community Service Projects — activities directly related to gaining a better understanding of the issues related to the incident
  5. Financial Restitution — direct payment for damages to property
  6. Restricted Access — to specific areas, floors, or resources of the community for a specified amount of time
  7. Housing Probation — defines a resident’s status for a specified amount of time and stipulates that any further violations of community standards during such time will result in more severe sanctions
  8. Reassignment of Accommodations — student is relocated within the building for specified amount of time, or for the remainder of the Agreement term
  9. Suspension of Residency Privileges — temporary removal of a resident of University Center
  10. Termination of the Resident’s Housing Agreement — permanent removal of a resident of University Center
  11. Denial of Eligibility — student is denied the ability to return as a resident to UC following the expiration of the current Agreement term
  12. Notification to Parents or Legal Guardians — notification to parents may occur if residents are under 18 years old when violations involve:
    • Illegal activity, including violation of the alcohol policy
    • Weapons or the use of objects as such
    • Destruction or damage to property belonging to others
    • Physical abuse or self-endangerment
    • Sexual harassment policy
    • Unauthorized removal, use or possession of property belonging to others
    • Sanctions that include (temporary or permanent) suspension or termination of accommodations at University Center

Notification to parents of residents 18 or older may occur in consultation with the Dean of Students in compliance with the institutional policy at the resident’s institution of record.

IMPORTANT NOTE: While every effort will be made to honor the process, the Executive Director reserves the right to take immediate and appropriate action outside these procedures to address situations and behaviors that are significantly disruptive to the community or pose an imminent threat to the safety of the individual or others including temporary removal of residents from the University Center community.

Important Phone Numbers

Important Phone Numbers

If additional information is needed, University Center staff is here to assist residents and answer any questions. In addition to University Center, schools are also available to assist residents. Please refer to the phone listings for further help.

University Center

Management Office 312-924-8000
Technology Services 312-924-8004
Resident Services Desk 312-924-8411
Security Desk 312-924-8911
RA Resource Room 312-924-8013
RA Resource Room 312-924-8013

Columbia College Chicago

School of Fine & Performing Arts

The Graduate School

Art & Design 312-369-7380
AEMM 312-369-7652
Dance 312-369-8310
Fiction Writing 312-369-7093
Music 312-369-6300
Photography 312-369-7321
Theater 312-369-6101
Theater 312-369-6101
Architectural Studies 312-369-7446
AEMM 312-369-7653
Dance Movement Therapy 312-369-7697
Dance Movement Therapy 312-369-7697
Educational Studies 312-369-8140
Fiction Writing 312-369-7093
Film/Video 312-369-6730
Interdisciplinary Arts 312-369-7669
Journalism 312-369-7687
Photography 312-369-7320
Poetry 312-369-8100
Music 312-369-6300
Music 312-369-6300
School of Media Arts
Academic Computing 312-369-7526
Audio Arts & Acoustics 312-369-8820
Film/Video 312-369-6700
Interactive Multimedia 312-369-7750
Journalism 312-369-8900
Marketing Communications 312-369-7600
Radio 312-369-8160
Television 312-369-7410
Television 312-369-7410
School of Liberal Arts & Sciences
ASL-English Interpretation 312-369-7837
Early Childhood Education 312-369-7990
English 312-369-8125
First Year Seminar 312-369-7878
Liberal Education 312-369-7295
Science & Math 312-369-7368
Science & Math 312-369-7368
Student Services
Campus Card Office/U-pass 312-369-7300
Campus Security 312-369-1111
College Advising 312-369-7645
Admissions Office 312-369-7131
Bookstore 312-369-7405
C-Spaces 312-369-7663
Conaway Achievement Project 312-369-8132
Counseling Services 312-369-8700
Dean of Students 312-369-7221
Fitness Center 312-369-2430
Health Center 312-369-6830
International Students 312-369-7458
Multicultural Affairs 312-369-7185
New Student Prog. & Orientation 312-369-8675
Portfolio Center 312-369-7280
Records Office 312-369-7228
Residence Life 312-369-7803
Science/Math Learning Center 312-369-7548
Student Employment 312-369-8521
Student Financial Srvs. 866-705-0200
Student Engagement 312-369-6917
Transfer Evaluation 312-369-7984
Writing Center 312-369-8130

DePaul University

Student Services
Admission Information (Loop) 312-362-8300
Admission Information (Lincoln Park) 773-325-7500
Bookstore (Loop) 312-362-8795
Bookstore (Lincoln Park) 773-325-7700
Career Information (Loop) 312-362-8437
Career Information (Lincoln Park) 773-325-7431
Campus Copy Center 773-325-7576
Cultural Center Student Center 1st floor 773-325-7759
Computer Service Hotline 312-362-8765
Dean of Students Office 773-325-7290
DePaul Activities Board (DAB) 773-325-7446
DePaul Central 312-362-8610
DePaulia Newspaper 773-325-7443
Dining Services 773-325-7443
Disabled Student Services &mdash TDD 773-325-7296
Dropping and Adding Courses (NROL Phone Registration) 773-325-6765
Financial Aid 312-362-8091
Health Services 773-549-7757
International Student Office Lewis Center 1465 312-362-8376
ID Card Services Student Center 109 773-325-7466
Library (Loop) 312-362-8433
Library (Lincoln Park) 773-325-7862
Lost and Found (Public Safety) 24 hours daily 773-325-7777
Multicultural Student Affairs 773-325-7325
Housing Office 773-325-7196
UC Manager of Housing 773-325-7841
Ombudsperson for Sexual Harassment SAC 554 773-325-7496
Parking Services 773-325-7275
Public Safety (Loop) 312-362-83005
Public Safety (Loop) 312-362-83005
Public Safety (LPC) 773-325-7777
Registrar 312-362-8610
11th Floor | 55 E. Jackson 312-362-8610
Residential Education 773-325-4211
Residence Hall Council 773-325-7233
Rey Meyer Fitness Center 773-325-4555
Student Govt. Assoc. 773-325-7350
Student Employment 773-325-7397
Student Employment 773-325-7397
Student Leadership Institute Student Center 305 773-325-1760
Theater Productions (Reskin Theater Box Office) 773-325-7971
Women’s Center 773-325-7558
Writing Center – McGaw 150 773-325-4272
University Counseling Services (Loop) 312-362-6923
University Counseling Services (LPC) 773-326-7779
Univeristy Ministry 773-325-7902

Roosevelt University

Academic Success Center 312-341-3818
Admission 312-341-3515
Advising & Assessment Center 312-341-4340
Bookstore 312-341-3592
Campus Safety 312-341-2020
Career Services 312-341-3560
Center for Student Involvement (CSI) 312-341-2015
Computer Labs 312-341-3892
CTA U-Pass 312-341-3535
Counseling Center 312-341-3548
Disability Services 312-341-3810
English Language Program 312-341-3717
Financial Aid 312-341-3565
Fitness Center 312-341-2430
Information 312-341-3500
International Programs 312-341-3531
Learning & Support Services 312-341-3810
Library 312-341-3643
Ombudsperson 312-341-2004
Project Prime (TRIO Programs) 312-341-3875
Registrar 312-341-3535
Residence Life 312-341-2005
Schaumburg Campus 847-619-7300
Student Accounts 312-341-3570
Student Services 312-341-2004
Study Abroad 312-341-3531
Technology Help (24 hours) 312-341-4357
Transcripts 312-341-3535
Tutoring 312-341-3818
Work Study 312-341-3565
Writing Center 312-341-2206
Writing Center 312-341-2206

Colleges/Departments

Arts and Sciences 312-341-3670
Business Administration 312-281-3293
Education 312-341-3700
Performing Arts 312-341-3780
Professional Studies 312-281-3134

Robert Morris University

Admission 312-935-4400
Bookstore 312-935-4476
Career Services 312-935-4422
Financial Services 312-935-4077
Fitness Center 312-935-4250
Library 312-935-6050
Security 312-935-4000
Student Life & Housing 312-935-2004
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